Privacy Policy

Last Updated: [01/05/2025]

At Silver925.club, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or use our website.

1. Who We Are

Our website address is: https://silver925.club

We operate a silver jewelry platform that serves resellers, wholesalers, manufacturers, and jewelers. Certain areas of the website may require login or membership to access.

2. What Personal Data We Collect

We collect the following types of data:

a. Account Information

• Name, email, mobile number, and password when you register for a reseller, jeweler, or vendor account.
• Business details such as address, GST number (if applicable), and subscription plan (if any).

b. Order & Payment Information

• Billing/shipping address, order details, and payment confirmations.
• We do not store your card or UPI details. All transactions are processed via secure payment gateways.

c. Comments & Contact Forms

When visitors leave comments on the site, we collect the data shown in the comment form, and also the visitor’s IP address and browser user agent string to help with spam detection.

d. Media Uploads

If you upload images (e.g., for product customization), avoid uploading files with embedded location data (EXIF GPS), as this data can be extracted by other users.

3. Cookies

We use cookies to:

• Remember your login credentials and preferences.
• Track user behavior anonymously for analytics.
• Improve your shopping and browsing experience.

You may opt out of cookies via your browser settings, but this may affect your experience on the website.

4. Embedded Content from Third-Party Websites

Articles or pages on this site may include embedded content (e.g., Instagram videos, YouTube reels, Google Drive links). These behave as if you visited the third-party site directly and may collect data about you.

5. Who We Share Your Data With

We do not sell or rent your data. However, your data may be shared with:

• Payment processors (Razorpay, etc.)
• Google Workspace (for forms or data submissions)
• Logistics partners (for delivery)
• Internal team members (for order processing and communication)

If you request a password reset, your IP address may be included in the reset email.

6. How Long We Retain Your Data

• Comments and their metadata are stored indefinitely.
• Registered users’ information is stored as long as the account is active or required for our business operations.
• Order records are retained as per Indian tax and compliance requirements (typically 6–8 years).

7. Your Data Rights

You can:

• Request access to the personal data we hold about you.
• Request corrections or deletion of your data (excluding data retained for legal or administrative purposes).
• Unsubscribe from marketing communications at any time.

To request data access or deletion, please email us at: support@silver925.club

8. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection tools such as Akismet or other anti-spam services.

9. Data Security

We implement strong security protocols to protect your data:

• HTTPS encryption across all pages.
• Regular website backups.
• Limited access to admin panels and data logs.
• Use of secure third-party plugins and services.

Despite our efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute data security.

10. Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of the website constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at:

Silver925 Club
298, Bhim Nagar, Gurgaon, Haryana – 122001
📧 support@silver925.club